Release 4.1 of e-Dray, available now, is a quantum leap in harnessing technologies to provide exceptional tools to materially improve labor productivity, improve customer service and achieve operational excellence. This application will facilitate process re-engineering to optimize the company's business processes.
Improved performance and customer service will improve customer retention and customer acquisition to facilitate business growth. Coupled with improved productivity, this will provide an incredible boost to the bottom line.
e-Dray provides all necessary business functions from order entry, to automatic availability checking, real time dispatch management, track and trace, EDI and automatic milestone notifications, automatic rating, driver pay and deductions, customer billing, integrated accounting modules A/R, A/P, G/L with financial statements and much more.
- REDUCE CUSTOMER SERVICE CALLS BY 50% WITH e-TRACK, OUR INTEGRATED WEB BASED TRACK & TRACE MODULE
- REDUCE RESEARCH TIME FOR CUSTOMER INQUIRIES WITH FAST DISPLAYS
- REDUCE VALIDATION OF DRIVERS' PAPERWORK
- REDUCE CUSTOMER BILLING EFFORT BY MORE THAN 50%
- REDUCE DRIVER PAY PREPARATION BY MORE THAN 50%
- REDUCE CLERICAL ERRORS BY MORE THAN 80%
- HELPS REDUCE OR ELIMINATE PER DIEM FEES
- IMPROVE DISPATCH MANAGEMENT EFFICIENCY AND PRODUCTIVITY
- EDI AND AUTO NOTIFICATIONS OPEN DOORS TO LARGE CUSTOMERS
- AUTOMATIC SYSTEM CHECKING WILL CUT AVAILABILITY CHECK BY 90%
- QUANTUM LEAP IN PRODUCTIVITY WITH PROCESS RE-ENGINEERING
- ENABLES IMPROVED MANAGEMENT CONTROLS AND MEASUREMENTS
- IMPROVED CUSTOMER SATISFACTION MEANS BETTER CUSTOMER RETENTION AND CUSTOMER ACQUISITION
- DOCUMENT STORAGE
- ENABLER FOR OPERATIONAL EXCELLENCE AND WORLD CLASS CUSTOMER SERVICE
- DISASTER PREVENTION AND HIGH AVAILABILITY
- COMPLETE SYSTEM INTEGRATION INCLUDING ACCOUNTING
- LOWEST COST OF ENTRY AND OPERATION - HIGHEST VALUE