Get The Same Service & 24/7 Support With NTA Electronic Logging Device (ELD) Solution

NorthAmerican Transportation Association (NTA) and it’s NTA ELD Agreement between User

NorthAmerican Transportation Association’s ELD solution ensures FMCSA compliance and delivers superior safety and productivity for any size fleet. NTA ELD hours of service elogs app and electronic logging device are the perfect choice for small to large fleets and independent contractors.

The NTA website (the “Site”) is comprised of various web pages operated by NorthAmerican Transportation Association Inc (“NTA”). NTA ELD is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of NTA ELD constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

The NTA website sells electronic logging devices and software known as NTA ELD 

Privacy

Your use of NorthAmerican Transportation Association’s NTA ELD is subject to NTA ELD’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting the NTA website or sending emails to ntassoc.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that NTA nor NTA ELD is not responsible for third party access to your account that results from theft or misappropriation of your account. N TA & NTA ELD and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

The NTA and NTA ELD does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use NTA ELD only with permission of a parent or guardian.

Links to third party sites/Third party services

The NTA website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of NTA and NTA is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. NTA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by NTA of the site or any association with its operators.

Certain services made available via the NTA website are delivered by third party sites and organizations. By using any product, service or functionality originating from the NTA domain, you hereby acknowledge and consent that NTA may share such information and data with any third party with whom NTA has a contractual relationship to provide the requested product, service or functionality on behalf of NTA users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use to NTA ELD strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to NTA that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of NTA or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. NTA content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of NTA and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of NTA or our licensors except as expressly authorized by these Terms.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

NTA has no obligation to monitor the Communication Services. However, NTA reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. NTA reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

NTA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in NTA’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. NTA does not control or endorse the content, messages or information found in any Communication Service and, therefore, NTA specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized NTA spokespersons, and their views do not necessarily reflect those of NTA.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You will be liable if you upload the materials.

Materials provided to NTA or posted on any NTA web page are subject to review for content.

NTA does not claim ownership of the materials you provide to the NTA website (including feedback and suggestions) or post, upload, input or submit to any NTA Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting NTA, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. NTA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in NTA’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts

You will be able to connect your NTA ELD account to third party accounts. By connecting your NTA ELD account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by NTA from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the NTA Content accessed through the NTA website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless NTA, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. NTA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with HOS247 in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NTA AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

NTA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. NTA AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NTA AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NTA OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

NTA reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and NTA as a result of this agreement or use of the Site. NTA’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of NTA’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by NTA with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and NTA with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and NTA with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

NTA reserves the right, in its sole discretion, to change the Terms under which NTA ELD is offered. The most current version of the Terms will supersede all previous versions. NTA encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

NTA welcomes your questions or comments regarding the Terms:

NorthAmerican Transportation Association 

680 W Nye Lane, Ste 201 Cason City, NV 89702

Effective as of September 1, 2022

NTA ELD – Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the NorthAmerican Transportation Association (NTA) and NTA ELD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to NTA ELD include ntassoc.com. The NTA website is an ELD provider site. By using the NTA ELD on the NTA website, you consent to the data practices described in this statement.

Collection of your Personal Information

NTA may collect personally identifiable information, such as your name, business name, email address and phone number. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by NTA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NTA website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NTA’s information may be collected and used by others.

NTA encourages you to review the privacy statements of websites you choose to link to from NTA so that you can understand how those websites collect, use and share your information. NTA is not responsible for the privacy statements or other content on websites outside of the NTA website.

Use of your Personal Information

NTA collects and uses your personal information to operate its website(s) and deliver the services you have requested.

NTA may also use your personally identifiable information to inform you of other products or services available from NTA and its affiliates. NTA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

NTA does not sell, rent or lease its customer lists to third parties.

NTA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. NTA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NTA, and they are required to maintain the confidentiality of your information.

NTA may keep track of the websites and pages our users visit within NTA, in order to determine what NTA services are the most popular. This data is used to deliver customized content and advertising within NTA to customers whose behavior indicates that they are interested in a particular subject area.

NTA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NTA or the site; (b) protect and defend the rights or property of NTA; and, (c) act under exigent circumstances to protect the personal safety of users of NTA, or the public.

Use of Cookies

The NTA website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NTA pages, or register with NTA site or services, a cookie helps NTA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NTA website, the information you previously provided can be retrieved, so you can easily use the NTA features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NTA services or websites you visit.

Security of your Personal Information

NTA secures your personal information from unauthorized access, use or disclosure.

Children Under Eighteen

NTA does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from NTA by contacting us here: Web page: www.ntassoc.com.

Changes to this Statement

NTA will occasionally update this Statement of Privacy to reflect company and customer feedback. NTA encourages you to periodically review this Statement to be informed of how NTA is protecting your information.

Contact Information

NTA welcomes your questions or comments regarding this Statement of Privacy. If you believe that NTA has not adhered to this Statement, please contact NTA at:

NTA

680 W Nye Lane, Ste 201, Carson City, NV 89703

Effective as of September 1, 2022

NTA ELD - Hardware Warranty

NTA ELD warrants to Customer that any Hardware shall be free of defects in materials and workmanship, for the duration of the applicable Warranty Period.

All hardware products come with a one-year warranty unless otherwise specified on the relevant NTA ELD datasheet. During the warranty period, hardware exhibiting material defects will be replaced.

To receive warranty service, contact us for problem determination and service procedures. The original dated bill of sale must be presented upon request as proof of purchase.

The Hardware Warranty covers the repair, and if repair is not possible, replacement of any item purchased from us, for 1 year from the date of purchase of the Warranty. These obligations are dependent upon proper use of the products and do not cover:

• Usage that is not in accordance with product instructions.
• Combination or integration of the product with any features, accessories, software or other materials not installed or provided by NTA ELD (unless with NTA ELD’s explicit consent). 
• Unauthorized modification, removal or erasing of the barcode serial numbers or other identifying marks on the products.
• Products for which NTA ELD has not received payment.

The Limited Hardware Warranty does not cover Internet connectivity with the Hardware and interruptions in electric power.

This Limited Hardware Warranty will only apply to the actual purchaser and end-user of the Hardware, and this Limited Hardware Warranty is not available for products that were purchased used or from any source other than NTA ELD.

If you have other queries, please send us a message, call us, or email us, using our Contact Us page.

NTA - Return Policy

There are a few important things to keep in mind when returning a product, you purchased online from NTA ELD:

• You have to return an item from the date you received it. You may cancel the contract and return your products for any reason within 14 calendar days of the day you receive the product(s).
• If a fault is found after 14 days from delivery, you should contact us and we will replace or repair the product, at our discretion.
• Only items that have been purchased directly from NTA ELD can be returned to us. Items purchased from dealers or resellers and not NTA ELD directly are not eligible for return, refund or exchange.

To return an item, please contact us at 800-805-0040 ext. 102.

Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

• Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented or scratched may be denied a return.
• Pack the item carefully so that it will not be damaged during the shipping process. We suggest using a box and bubble wrap.
• Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it. 
• It is recommended to use a secure shipping method such as Insured US Mail or UPS to send the item so that you have tracking for the package.  NTA ELD is not responsible for items lost in transit and a return cannot be processed until the item is received.

All returns should be sent to the following address:

NTA/ NTA ELD

2201 E Willow St, Ste D244

Signal Hill, CA  90755

Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request.

Refunds

For returns by mail, once we receive your return, we will process it within 5–7 business days. With a few exceptions, we will credit your account for returned items. If you prefer, you can make an exchange for the same item.

If you have further questions regarding return and refund policy, please feel free to call us at 800-05-0040 Ext. 102.

NTA - Shipping Policy

NTA ELD uses the best major carriers in the business (UPS, FedEx, and USPS) to make sure your order gets to you on time. We offer 2–3-day shipping on all in-stock items. Here you’ll find everything you need to know about delivery, pickup, and managing your order.

When will my order ship out?

Orders are shipped within 2 business days of payment.  When an item from your order has been shipped, we will send you a shipping confirmation email which will include the tracking number for the parcel, along with Portal login credentials and step-by-step installation instructions. Please note that it may take up to 24 hours before your order tracking information is available from the carrier’s tracking system. Our business days are Monday through Friday from 5:00 AM to 9:00 PM and Saturday from 8:00 AM to 4:00 PM, excluding holidays. If you place an order on a holiday, or after 1:00 PM Eastern Time, the order will be processed on the next business day. Delivery times through NTA ELD may take longer around holidays or due to circumstances out of our control. Our carriers don’t deliver on the weekend or holidays

Can I change the delivery address of my order?

To help prevent fraud, we can’t change the delivery address after your order is submitted. If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.

When will I receive my order?

All orders are processed within 2 business days. 2-3 day shipping is available on all in-stock items. You can see in your shopping cart if your item qualifies. Shipping times depend on the shipping method available in your region:

• Standard Shipping – 2-3 business days for delivery
• Priority Shipping – for more information contact us

Note: These shipping times are merely estimates. While we will try to deliver your order as quickly as possible, please note that orders placed during promotional periods and special events may require longer shipping times

Where we ship

NTA ELD only ships to the U.S. We need a full street address for delivery purposes. Rural route numbers are OK but may result in longer delivery times. We don’t ship to 

personal mailboxes or APO addresses.

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact us ASAP. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information it will take 5 to 7 business days to process. We will do our best to handle your case ASAP.

What should I do if my parcel was damaged upon delivery?

If you noticed that your parcel is damaged when you sign for it, please request the courier to make an abnormal remark on the shipping label. Please keep the original packaging and contact us ASAP. Once we obtain all of the relevant information it will usually take 5 to 7 business days to process.

What should I do if I received wrong or missing items?

If you received wrong or missing items please contact us ASAP with photo evidence of your claim. Once we receive your claim, we will process it ASAP.

If you have further questions regarding shipping and handling policy please feel free to call us at 800-805-0040 ext. 102.